Return policy

How do I return my order?

Did you have the wrong item in your order ? The color of the product no longer suits you ?

Do you want to return all or part of your order ? Nothing complicated !

But first, some information to know :

  • You have 15 days from the date of receipt of your order to make your return request. Then an additional 15 days to send your package.
  • For hygiene reasons, we cannot offer refunds for fabric masks, mouthguards, shells, underwear, swimwear, personalized items, compression shorts and punching bags.
  • Items must be unworn and unwashed with the original tag attached.
  • Please keep your orders separate. Returning more than one order in a single package may delay your refund.

 

Do you meet these criteria ? If so, please follow the following steps to return all or part of your order :

 

 

Go to your “Order History”, then click on “Return my order”.

 

 

  • Select the items to return and the reason
  • Pay for the return transport label and benefit from our advantageous prices
  • Print the return transport label + as well as the product return document
  • Affix the return transport label to your package and attach the return document produced in your package

That's it, all you have to do is drop off your package with the carrier for the return of your items.

Keep an eye on tracking your returns. You will receive an email once we receive your returned item.

Once received, you will receive your refund within 10 days maximum and you will also receive an email to this effect.